Windows XP, Vista, and 7. Mac support is coming soon.
CipherGuard支援哪些操作系统?

To update your CipherGuard software, first uninstall the existing software, then install the new software. Uninstalling does not delete your CipherGuard drives.

You can make CipherGuard drives up to 2TB in size. You can make any number of CipherGuard drives on your internal hard disk or on USB disks.

This is due to a file system limitation on the hard disk you selected. FAT32 formatted hard disks cannot create files larger than 4GB. Therefore, this is the largest CipherGuard drive that can be created.

Create your CipherGuard drive on a hard disk with the NTFS file system. It does not have this limitation.

CipherGuard drives cannot be created on floppy, optical, or network drives. These drives will not be listed by the installer.

Use the CipherGuard Manager to resize the CipherGuard drive.

Insert your CipherGuard in the PC and enter your password (if enabled). Start the CipherGuard Manager then select the "Disk Management" tab.

Select your drive from the drop down menu, then select "Resize Disk". Enter the desired size, then click the "Resize Disk" button. When reducing drive size, your internal C: drive must have enough free space to temporary hold all the contents of the CipherGuard drive.

Yes. You can create multiple CipherGuard drives on the same computer or different computers.

For the same computer, insert your CipherGuard in the PC and enter your password (if enabled). Start the CipherGuard Manager then select the "Disk Management" tab. Specify the size and location of the CipherGuard drive, then click the "Create Disk" button.

For another computer, plug your programmed CipherGuard into the new computer. Insert the CipherGuard CD and run the CipherGuard installer on this new computer. The installer will prompt you to make a CipherGuard drive on the new computer.

CipherGuard drives cannot be created on network drives. However, you can enable sharing of the CipherGuard drive installed on your local hard disk. If you do so, anyone who has access to your shared folders can also access the CipherGuard drive when the CipherGuard device is connected.

For example, a small office may want to install the CipherGuard on the central server. As long as the CipherGuard is plugged in, everyone in the office has access to the protected files. Once the CipherGuard is removed (maybe at night), those files are completely secure.

Please consider the security implications whenever you allow file sharing.

Yes. Insert the second CipherGuard device then run the CipherGuard installer (Go to Start Menu> All Programs> CipherGuard> CipherGuard Installer) If your CipherGuard has already been programmed, the installer will proceed to drive creation to make a new CipherGuard drive. If the CipherGuard is brand new, the installer will ask if you want to create a brand new CipherGuard or make a duplicate CipherGuard. Select "New" then proceed to enter a new recovery passphrase.

Uninstalling the CipherGuard software also disables access by the first CipherGuard. If you no longer want to use the second CipherGuard, delete its CipherGuard drive from the CipherGuard Manager.

Try unplugging then re-plugging the CipherGuard.

If this fails, unplug the CipherGuard device, then uninstall the CipherGuard software. Reboot your computer, then re-install the CipherGuard software. Do not plug in the CipherGuard until instructed to do so.

This will not delete your existing CipherGuard drives.

The CipherGuard software is already installed on this computer. Select "Abort" to cancel the installation.

To update the CipherGuard software, first uninstall the existing software, then install the new software. Uninstalling does not delete your CipherGuard drives.

The CipherGuard will only function on computers with the CipherGuard software installed.

The software may be out of date. Download the latest software from the LucidPort website.

The CipherGuard may be functioning, but the computer does not have any associated CipherGuard drives installed. You can confirm functionality by creating a new CipherGuard drive.

You should never have to format your CipherGuard drives. Formatting is completed automatically during drive creation. If unplugging then re-inserting the CipherGuard does not clear up the problem, try uninstalling, then re-installing the CipherGuard software.

If this does not help, your hard disk may be damaged. You can run Windows Error-checking software to repair the hard disk (Properties >Tools >Error-checking). Alternatively, you can restore from backup.

Do not copy the backup CipherGuardDrives directory to the top level (root) of a drive. Any subdirectory or network location is fine. The CipherGuard cannot distinguish between the original and the copy. As a precaution, if identical drives are detected, the CipherGuard will not activate either drive.

Move the backup CipherGuardDrives directory to another directory or location.

This happens when you have a CipherGuard drive located on the USB drive. You should safe remove the CipherGuard drive first, unplug the CipherGuard device, then you will be able to safe remove your USB drive.

If password protection is enabled, the copy will fail. The CipherGuard requires password entry upon resume.

Without password protection, the copy will continue on resume. However, there may be a delay before the copy continues.

Yes, with the CipherGuard inserted, the CipherGuard drive appears like any other hard drive in your system. You can store files in it, open files from it, install and run programs from it, move files from one directory to another, and direct applications to use the CipherGuard drive.

Master keys functionality is only available with the CipherGuard Pro.

Individual file encryption is only supported with the CipherGuard Pro.

Unplugging the CipherGuard while writing data to the CipherGuard drive may result in data corruption. This is similar to removing an external hard drive in the middle of a write to it. To be absolutely sure that no writes are occurring, use the Windows Safe Remove function before unplugging the CipherGuard.

The CipherGuard does not support more than one CipherGuard plugged into the PC at the same time.

Hold down the right mouse button, then drag the selected file to the CipherGuard drive. A dialog appears showing "Copy", "Move", and "Secure move". The secure move option moves the file into the CipherGuard disk, then scrubs away any traces of that file from its original location. If a significant amount of data is involved, this may take some time.

There is no need to Secure Move a file out of the CipherGuard drive.

You can also securely move a file to the CipherGuard drive by using the secure paste option. Right click on the file or folder you want to move, then select "Cut". Next, right click on a CipherGuard drive or sub-directory, then select "Secure Paste". Like the secure move option, the secure paste command cleans away all traces of the selected files from the hard drive. If a significant amount of data is involved, this may take some time.

There is no need to Secure Paste a file out of the CipherGuard drive.

Right click on any file or folder then select "Secure Delete". This is more secure than deleting the file then deleting it again from the Windows' Recycle Bin. Since the secure delete overwrites every bit of your file from the hard disk, this will take some time if a significant amount of data is involved.

Secure Delete, Move, and Paste do not apply to shortcuts and special desktop functions (like the Windows Recycle Bin). Do not place your cursor on these items when right-clicking.

The Secure Delete, Move, and Paste options only appear when the CipherGuard is plugged into a computer running the CipherGuard software.

You can uninstall the CipherGuard by locating "CipherGuard" from the Windows start menu and selecting uninstall. Uninstalling does not remove your CipherGuard drives. To remove the CipherGuard drives, delete the directory CipherGuardDrives from your hard disk's top level directory (ex. C:\CipherGuardDrives\).

Uninstalling the CipherGuard does not delete the CipherGuard drives. You must delete these manually. They are located in the CipherGuardDrives directory at the top level (ex. C:\CipherGuardDrives\) of your hard disk.

Insert your CipherGuard in the PC and enter your password (if enabled). Start the CipherGuard Manager then select the "Disk Management" tab. Select your drive from the drop down menu, then select "Delete Disk". Click on the "Delete Disk" button.

Insert your existing CipherGuard in the PC. Start the CipherGuard Manager then select the "Password Management" tab. Select "Set New Password" then enter the new password and click the "Proceed" button.

Insert your existing CipherGuard in the PC and enter your password (if enabled). Start the CipherGuard Manager then select the "Password Management" tab. Select "Change Password" then enter both your existing password and the new password, and click the "Proceed" button.

Insert your existing CipherGuard in the PC and enter your password (if enabled). Start the CipherGuard Manager then select the "Password Management" tab. Select "Remove Password" then enter your existing password and click the "Proceed" button.

If you forget your password, disable password protection by selecting "Remove Password" at the password prompt. Enter your recovery passphrase.

Passwords are associated with the CipherGuard device, not with the CipherGuard drive. You can add a password to your other CipherGuard at any time. This password can be the same as the existing password, or a different password.

Insert your CipherGuard in the PC. Start the CipherGuard Manager then select the "Password Management" tab. Select "Set New Password" then enter the new password and click the "Proceed" button.

You can remove the password using the CipherGuard Manager. You must have either the existing password or the Recovery Passphrase to remove password protection.

The CipherGuard password is used to secure your data in case someone steals both your PC and your CipherGuard. In essence, the password protects the CipherGuard from being hacked, but it is the recovery passphrase you chose during initial setup that protects your data.

If you lose or break your CipherGuard, the data in the CipherGuard drive can be recovered using a new CipherGuard and the recovery passphrase you specified during installation. This process can also be used to create duplicate CipherGuards.

Insert a new CipherGuard in the PC. There is no need to reinstall the software. Start the CipherGuard Manager then select the "Duplicate Key" tab. Enter your recovery passphrase then click "Duplicate". This new CipherGuard does not have a password associated with it. Click on the "Password Management" tab to add one. (User Manual, section 4)

It is not possible to recover your data if you did not specify a recovery passphrase during initial setup.

You will need a brand new CipherGuard device and the recovery passphrase you specified during initial installation.

Insert the new CipherGuard in the PC. There is no need to reinstall the software. Start the CipherGuard Manager then select the "Duplicate Key" tab. Enter your recovery passphrase then click "Duplicate". This new CipherGuard does not have a password associated with it. Click on the "Password Management" tab to add one. (User Manual, section 4)

Each CipherGuard drive is associated with the CipherGuard that it was created with. When you duplicate a CipherGuard, it also gets associated with those drives. However, if you create a new CipherGuard, without using the duplicate option, it will not be associated.

Backup your CipherGuard drives by copying the CipherGuardDrives directory to another location. The CipherGuardDrives directory is located at the top level (ex. C:\CipherGuardDrives\) of your drive. Since the CipherGuard drives are always encrypted, your data is protected even when copied. You do not need to plug in the CipherGuard to back up your data. You will need the CipherGuard to decrypt the backup.

You can add the CipherGuardDrives directory to your list of scheduled backups.

WARNING: Do not copy the backup CipherGuardDrives directory to the top level (root) of a drive. Any subdirectory or network location is fine. The CipherGuard cannot distinguish between the original and the copy. As a precaution, if identical drives are detected, the CipherGuard will not activate either drive.

You can change the encryption used to protect your CipherGuard drive. This also serves to disable any lost CipherGuards.

You will need a CipherGuard programmed with the original recovery passphrase that you specified during installation. If your CipherGuard has been lost, you will need to prepare a replacement CipherGuard.

Insert your CipherGuard in the PC. Enter the password if enabled. Start the CipherGuard Manager then select the "Change Encryption" tab. Enter your new recovery passphrase. This procedure creates replacement CipherGuard drives using the new recovery passphrase with all your encrypted files in it. (User Manual, section 5)

The CipherGuard's AES-256 encryption is based on the recovery passphrase you specify during installation. LucidPort recommends that you use a unique recovery passphrase or direct the CipherGuard not to use a recovery passphrase. A good passphrase is at least 8 characters long and includes random letters and numbers. Protect your passphrase as you would protect a password.

Any other CipherGuard with the same passphrase will be able to access your data.

For the strongest security, disable the recovery passphrase. This instructs the CipherGuard to generate its own random encryption key. However, this means that you will not be able to duplicate the CipherGuard if it is lost or broken. As an alternative, you can use a random sequence of numbers and letters as the passphrase. Make several CipherGuards with this sequence (as backups), then erase the random number. (see "How do I create a duplicate CipherGuard?")

Once programmed, the recovery passphrase cannot be changed. However, you can change the encryption on your CipherGuard drives with the CipherGuard Manager.

Deleting a file stored in the CipherGuard drive places it in the Windows' Recycle Bin. You can recover the file from the Recycle Bin as long as the CipherGuard is still inserted. Deleted files disappear from the Recycle Bin when the CipherGuard is removed. They reappear in the Recycle Bin when the CipherGuard is reinserted. There is no need to secure delete any files located in the CipherGuard drive.

If an application is open with a protected file, that application and file may still be accessible even after you unplug the CipherGuard. For example, you are editing a protected file in Microsoft Word. If you unplug the CipherGuard, a copy of this file is still open in Microsoft Word. You cannot save this file to the CipherGuard drive until you re-insert the CipherGuard. However, you are still able to view and edit the parts of the file cached in working memory.

Any files you create directly on the CipherGuard drive are automatically protected. However, some applications store temporary information to your unencrypted drive. This information may be recoverable with specialized tools. You should direct your applications to store their temporary files in the CipherGuard drive. This can usually be accomplished by installing your applications directly in the CipherGuard drive.

Windows may store temporary data in its paging file (virtual memory). This file is usually unencrypted, appearing as a jumble of characters, and is updated continuously. The CipherGuard can direct Windows to encrypt the paging file. By default, the CipherGuard does not encrypt the paging file.

Start the CipherGuard Manager then select the "Advanced" tab. Select "Enable pagefile encryption" then click on "Apply". Encrypting the paging file eliminates a potential security hole, but slows down the computer slightly. Only Windows 7 supports page file encryption.

You can Secure Delete the original file after copying it to the CipherGuard drive. Alternatively, you can use Secure Move or Secure Paste to move the file.

The CipherGuard Manager is the software that comes with the CipherGuard. You can access it from the Windows Start Menu> All Programs> CipherGuard> CipherGuard Manager.

Please plug in your CipherGuard.

If it is already plugged in, this may happen when you have safe removed some CipherGuard drives. Unplug, then replug the CipherGuard device.

You have a brand new CipherGuard.

If you want to change the encryption/recovery passphrase, you must first duplicate the CipherGuard device in order to gain access to the other CipherGuard Manager functions. From there, you can change the recovery passphrase under the Change Encryption tab.

If you want to create a new CipherGuard, use the CipherGuard Installer.

You can only duplicate CipherGuards using a blank (new) CipherGuard device. Once duplicated, it cannot be re-duplicated.

CipherGuards without a recovery passphrase cannot be duplicated.

A existing CipherGuard drive must be installed on the computer that you are running the duplication on.

You can only change the encryption once per CipherGuard device. You will need a new device to change the encryption again.

Take a new CipherGuard and duplicate it with the existing recovery passphrase. Now you can change the encryption again.

To change encryption, your hard drive must also have enough free space to contain all the encrypted files.

Yes. However, the CipherGuard will automatically prompt you to change the encryption on your old CipherGuard drives as well.

You cannot change the CipherGuard encryption if there are no CipherGuard drives on the computer you are using.

There is not enough free space on your hard disk to temporary store all the encrypted files on your CipherGuard drive.

Use Windows to copy all the encrypted files to another location, then delete the CipherGuard drive. Create a smaller CipherGuard drive, then Secure Move the files to that new drive.